Follow these steps to obtain your registration key file.
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Your license key activates your Veritas product's core functionality. The customer registration key is specifically for telemetry tools like Usage Insights, allowing you to report on your licensed capacity and consumption. They are not interchangeable .
: Click Download aggregate key if you manage multiple accounts across your environment. How To Download Veritas-customer-registration-key.json
: Use Google Chrome, Mozilla Firefox, or Microsoft Edge. Veritas does not recommend using older browsers like Internet Explorer due to interface rendering errors.
Your Veritas account is not linked to a Customer ID. Solution: Contact Veritas Customer Care or your reseller to add your account as a License Administrator. Provide them with the Customer ID starting with “CID-”.
Open your web browser and navigate to the official Veritas Support website. Follow these steps to obtain your registration key file
You need active login credentials for the Veritas Entitlement Management System (VEMS).
: Select and download the appropriate key for your master server. Veritas Technologies Important Best Practices Do Not Rename : Never change the file name from veritas_customer_registration_key.json
The installer will parse the JSON file, validate your entitlements, and proceed with the installation. Post-Installation / CLI Activation The customer registration key is specifically for telemetry
https://taas.veritas.com/
This guide provides a straightforward, step-by-step walkthrough on how to locate, generate, and download your Veritas-customer-registration-key.json file securely. Prerequisites Before You Begin
Once downloaded, the key should be placed on your master server in the following directory: Veritas Technologies /usr/openv/var/global/customer_registration/ \var\global\customer_registration\
Before attempting to download your registration key, ensure you have the following items ready to avoid login or access delays: