The primary purpose of this tool is to handle maintenance tasks that standard drivers and software cannot. By communicating directly with your printer's hardware, it's most commonly used to resolve the infamous "5B00" error, which signals a "waste ink absorber is full" message. Specifically, it performs functions like resetting the waste ink counter and replacing the print head or mainboard.
Turn the printer off completely, wait 10 seconds, and turn it back on normally. Troubleshooting Error Codes Error Code Root Cause Resolution Strategy Printer is not in Service Mode.
While holding Stop/Reset, press and . The power LED will light up.
The Canon Service Tool (also called a resetter tool) is an unofficial utility designed to communicate with your Canon printer’s EEPROM (memory chip). Canon printers use an internal counter to track how much ink has been flushed into the waste ink absorber pad. Once that counter hits a limit (typically around 7,000 to 10,000 pages), the printer locks up to prevent overflow. canon service tool v5610 install
The tool is portable, so it generally does not require a full installation wizard. Opening it will launch the interface.
The Canon Service Tool v5610 is a specialized Windows utility program designed for Canon Pixma, Maxify, and G-Series printers. It communicates directly with the printer's firmware when the device is placed into a diagnostic environment called . Key Functions:
Many third-party antivirus programs flags adjustment service tools as false positives because they interact directly with hardware EEPROM chips. Temporarily pause your real-time antivirus protection or Windows Defender before launching the file. Step 3: Launch the Program The primary purpose of this tool is to
: Exclusively for Windows (XP, Vista, 7, 8, 10, and 11). It is not compatible with macOS.
Helps identify specific hardware failures through detailed service logs. Compatible Printer Models
Right-click the ServiceTool_v5610.exe file and select Run as Administrator . Step 3: How to Reset the Waste Ink Counter Turn the printer off completely, wait 10 seconds,
Before attempting the , ensure you have the following in place:
Disconnect other USB peripherals, replace the cable, or use a USB 2.0 port. Safety and Best Practices
: Continue holding Power, release the Stop/Resume button, and then press the Stop/Resume button 5 times (some models require 2 or 6 presses).
Once this counter reaches its limit, the printer locks up for safety. Version v5610 is an updated release of the software that supports a wide range of newer Canon Pixma G-series (such as G1010, G2010, G3010) and TS-series printers, allowing users to clear the internal memory counter. Prerequisites Before Installation