Search for your specific printer series (e.g., , TP870 ) and click "Read More".

This indicates a corrupted driver installation. Unplug the USB cable, uninstall the driver via your computer’s Apps/Features menu, restart your PC, and perform a clean installation of the latest driver version. 4. Flashing Red Light on Printer

Keeping your updated is the best way to ensure consistent, high-speed, and error-free label printing. Whether you are running a fast-paced e-commerce store or cataloging items around the house, a proper installation sets the foundation for seamless operation. Always download your files from verified official pages, calibrate your label sizes within the software preferences, and keep your cables secure.

Do not plug the printer’s USB cable into your computer until the driver installation software prompts you to do so.

Once the driver is installed, go to System Settings > Printers & Scanners .

What are you using? (Windows 10, Windows 11, or macOS?) What is the exact model number of your Grozziie printer? Are you connecting via USB or Bluetooth ?

Once the driver is installed, you must configure the default settings to match your specific label sizes. Setting Up 4x6 Shipping Labels (Windows) Go to > Devices and Printers .