He clicked "Save SHSH2." The wheel spun. He waited. Then—the rejection.
Once you have fixed the error for your current new device, follow these best practices to avoid it next time: how to fix error unable to request shsh on 3utools when new
The “Unable to request SHSH” error in 3uTools usually means the tool can’t reach Apple’s SHSH signing server or there’s a communication issue between your PC, device, or network. The steps below cover the most common causes and fixes. He clicked "Save SHSH2
and freezes. "Unable to request SHSH" flashes across the screen. consider these alternatives.
Requesting...
If the direct 3uTools approach fails, consider these alternatives.