Release both buttons. If the power light stays solid green, you are in Service Mode. Run the Software Service Tool v4718.exe "Clear Ink Counter" section, select "Ink Absorber Counter" section, ensure the value is set to
This means the software opened, but your printer is not in Service Mode, or you connected over Wi-Fi. Unplug the USB, restart the printer, and repeat the 5-click Service Mode process.
: Open the tool on your PC. Use the "Main" or "Set" buttons under Clear Ink Counter to perform the reset. Форум по СНПЧ Important Safety Notes Malware Risks
Resets the printer’s memory to factory defaults.
Runs nozzle checks, test prints, and print head cleanings. canon service tool v4718 verified
To prevent the software from sending commands to the wrong device, disconnect other printers or scanners from your computer.
is a specialized utility used to reset the waste ink absorber counter (commonly known as the "pampers") and perform maintenance tasks on various Canon Pixma and G-series printers. It is particularly effective for resolving error codes like 5B00 or 1700 , which indicate the ink absorber is full. Key Functions
Locate the verified Service_Tool_v4718.exe file and run it as an administrator.
: Printing and clearing EEPROM data for troubleshooting. Release both buttons
Verified for models such as the MG3500 series (including MG3550) and other older PIXMA units. How to Use the Canon Service Tool
While continuing to hold the Power button, press the button 5 times (for some G-series models, this may require 6 times). Release both buttons simultaneously.
Usage note (brief)
The Canon Service Tool v4718 is a powerful diagnostic and maintenance program designed to communicate directly with a Canon printer's internal memory (EEPROM). Unlike standard drivers or maintenance utilities, this tool is intended for service technicians to perform low-level resets and repairs, most notably resetting the printer's waste ink counter. Unplug the USB, restart the printer, and repeat
Press the Stop button (or sometimes 6 times, depending on the model), then release the Power button.
The software cannot communicate with the printer's firmware.
Ensure the printer is turned off, but keep the power cable plugged into the wall.