If using API tokens or cookies, generate a new session/token and retry.
Sometimes the token between your appliance and Cisco's servers becomes "invalid": Go to .
: Ensure your Cisco.com (CCO) credentials are correctly configured in the system settings and that the appliance has verified HTTPS reachability to Cisco's servers. KGV & Trustpool Updates : Verify that your Known Good Values (KGV) certificates are up to date under System > Settings If using API tokens or cookies, generate a
The NCSW10301 error fundamentally represents a communication or verification breakdown between the local Cisco Catalyst Center appliance and the cloud-based Cisco Automated Software Distribution (ASD) API .
: If you have support access with Cisco, providing the trans-id might help their support team locate and troubleshoot the issue more efficiently. KGV & Trustpool Updates : Verify that your
From the NCS administrative CLI or GUI:
: This is the immediate solution to bypass the automated process. If you are still experiencing issues, it is
If you are still experiencing issues, it is recommended to contact Cisco Technical Assistance Center (TAC) with the specific bug ID referenced above. Proactive Tips for Smooth SWIM Operations
The breakdown causing the invalid metadata trans-id string typically stems from one of four primary architectural layers:
Cisco DNA Center / Cisco Catalyst Center physical appliances and virtual appliances. Software Releases: 2.2.3.x , 2.3.3.x , and 2.3.4.x . The Direct Fix: Manual SWIM Workaround