Close Synergy. Open the tool from the Windows Start menu.
If you believe a license is "stuck," use Task Manager to end any orphaned flow.exe , cool.exe , or warp.exe processes.
If you are running Moldflow on a Linux workstation, the configuration is handled slightly differently.
If the client is struggling to find the server, manually set the Windows environment variable ADSKFLEX_LICENSE_FILE 2080@YOUR_SERVER_IP Check Firewall Ports: Ensure that ports 27000-27009 autodesk moldflow error 99998 full
During upgrades or installation deployments, structural definitions often mismatch. If your company pays for an Ultimate contract but the local machine tries to fetch a Standard tier, the server denies the validation ticket. Network & DNS Resolution Barriers
What are you running (e.g., 2024, 2025)? Is your license standalone or a network license ?
Before making changes to the network server, you must ensure your local Moldflow installation is pointed at the correct license. Close all active instances of or Adviser . Close Synergy
Give me the part details and the full error context I should assume, then I’ll provide a step-by-step troubleshooting plan and corrective actions.
Comprehensive Guide to Fixing Autodesk Moldflow Error 99998 This critical error completely halts the simulation pipeline. It explicitly states that the required license for your specific tier—such as AMI_STANDARD , AMI_PREMIUM , AMI_ULTIMATE , AMA_PREMIUM , or AMA_ULTIMATE —is unavailable, unrecognized, or entirely consumed by other active network processes. 🛠️ Visual Workflow Overview
: Check if your license server uses an options file that inadvertently blocks your specific user ID, machine, or IP address from checking out an AMI license. If you are running Moldflow on a Linux
are open on both the client and server to allow license traffic. For detailed step-by-step guides, refer to the official Autodesk Technical Support article on Error 99998. If you'd like, I can help you troubleshoot further: Tell me your Moldflow version (e.g., 2021, 2023). Specify if you're on Windows or Linux Are you running a local solve or sending it to a job server
: Wait for other jobs to finish or check the License Manager (LMTools) to see who is using the seats.